Shipping Policy
We only ship parts to your order address. If you need to change the delivery address, please make a note when paying, or contact us before the order is shipped.
Delivery Time
After receiving your payment, we need up to 3 business days to prepare the goods. If there is insufficient inventory, this time may be delayed and we will contact you by email. It usually takes 4-15 days to deliver after shipment.Delivery time for oversized parts typically takes 12-35 days.
Shipping Area
We deliver to most parts of the world, including the following regions and countries::
Asia
- United Arab Emirates
- South Korea
- Malaysia
- Japan
- Saudi Arabia
- Taiwan
- Singapore
- Indonesia
- Kazakhstan
- Kyrgyzstan
- Oman
- Sri Lanka
- Myanmar
Americas
- United States
- Canada
- Mexico
- Chile
- Colombia
Oceania
- Australia
- New Zealand
Europe
- Spain
- Denmark
- Germany
- France
- Finland
- Netherlands
- Norway
- Sweden
- Switzerland
- Greece
- Hungary
- Italy
- United Kingdom
- Belarus
- Poland
- The Portuguese Republic
- The Slovak Republic
- The Czech Republic
We do not cover all other international destinations. For international orders to regions not listed above, please contact us by email before placing your order.
In addition, not all products can be shipped to all of the destinations listed above. If, for any reason, an order cannot be shipped to any location, SCSPARTS reserves the right to cancel the order and issue a full refund.
Delivery Address & Buyer Responsibility
Please confirm that your delivery address can be serviced by the shipping carrier. We are not responsible for the following situations and reserve the right to charge the buyer for shipping costs incurred due to returns:
- Provided an incorrect delivery address.
- The item cannot be delivered due to your reasons, including but not limited to: not signing for it in time, unable to contact, not clearing customs in time (if customs clearance is required), etc.
Military Mail (APO/FPO) Addresses
We are unable to ship directly to Military Post Office (MPO) or Fleet Post Office (FPO) addresses, because our carrier partners — UPS / DHL / FedEx / USPS — do not provide delivery services to MPO/FPO addresses.
As an alternative, you may consider shipping your order to a standard street address, and then forwarding the package to your MPO/FPO address via a local courier.
Out of Stock Policy
If any item in your order is out of stock, we will notify you by email. You may choose to:
- Backorder the item – Restocking typically takes 15 calendar days.
- Cancel the order – You will receive a full refund.
Duties & Taxes
For international shipments outside the United States, the recipient may be required to pay import taxes, duties, and related fees. These charges are levied when the package reaches the recipient's country.
You, as the recipient, are responsible for any additional charges incurred during customs clearance. SCSPARTS has no control over these charges and cannot predict their exact amount.
Customs policies vary widely from country to country. You should contact your local customs office for more information. If customs clearance procedures are required, it may cause delays beyond our original delivery estimates.
Cancel the order
The order cannot be cancelled after it is shipped, so please contact us before the order is shipped. Customized parts cannot be canceled.
Shipping protection
- If the item you received is damaged, please contact us within 7 days to receive compensation.
- Package not received. Please wait 30 days after shipment. If you have not received the package after 30 days, please contact us.